Contact Us
Ask us anything about products, treatments, or bulk orders. Our team replies fast and gives clear guidance for your clinic needs.
Get in touch with us
Send your question about products or orders. We respond quickly and help you make the right choice for your clients.
Frequently Asked Questions
Here are simple answers to help you understand our products, protocols, and ordering process. These quick points will help you find what you need faster.
How can I order?
Order online from Shop. For bulk orders or trade pricing, email
adureaesthetics@gmail.com.
Do you provide treatment protocols?
Yes. We provide general treatment guidance and recommended usage information for our products. All protocols are intended for trained professionals only. Final treatment decisions should always be made by a qualified practitioner based on the patient’s skin condition and medical history.
Can I return a product?
Due to safety and hygiene reasons, opened or used products cannot be returned. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery, and we will assist you with a replacement or solution.
Are your products for professional use only?
Yes. Most of our products are designed for professional and in-clinic use. We strongly recommend that treatments are performed by certified and trained professionals to ensure safety and best results.